Post installation

Department - Operations & Accounts

• Why does my system need to be inspected and when does it take place?

  Inspections are a requirement to ensure the safety and longevity of your home and system. Your installer will arrange for your inspection to take place following installation. Inspections are conducted by independent companies which check your installation against the Australian electrical standards.

• When will I be connected to the grid?

  We’ll submit your paperwork to your energy retailer for grid connection once your inspection has taken place. The process varies across Australia to your state for specific information.

• When will I be required to fulfil my marketing terms?

  Our Case Study Manager will be in contact with you shortly to discuss what we require next. Usually this will involve before and after power bills of the system as well as a few photos of the installation for our case study register.

• How do I pay for my solar system?

  There are several payment methods you can use to process your final payment, these include:

  Credit Card

  • Please refer to your final invoice if you wish to pay via credit card.

  Bank Transfer

  • Name: National Grid Support Service
  • BSB: 013200
  • Account Number: 409452168

  Cheque

  • All cheques must be mailed to PO-Box 3411, Richmond, 3121, Victoria.

  Finance

  • Reference Number: Invoice Number
  • PO-Box 3411
  • Richmond, VIC, 3121

What happens after we go ahead?