Paperwork Submitted

Department - Operations

• Is there anything more I need to do in order to have my system connected to the grid?

  There is no action required on your behalf as we will take care of your paperwork submission to get you connected to the grid as soon as possible.

• I called my energy retailer and they said they have not received anything?

  Please be patient as it can often take a few days for your retailer to receive the paperwork. Rest assured that once you reach this final stage in the installation process all the necessary paperwork has been submitted to your retailer.

• What happens if I have changed electricity companies since signing up for solar?

  If you have changed retailers since signing up with us, send a copy of your new invoice to support@nationalgridsupport.com.au so we can ensure there are no delays to your grid connection.

What happens after we go ahead?